How fit should I be?
The course is mostly flat and we pedal slowly, taking a lot of rest in between.
What should I wear and bring?
Wear comfortable clothing for cycling. If you have anything to carry, we will get you a handlebar bag.
How are your guides qualified?
Our tour guides are not only qualified as an English tour guide, but also a bicycle mechanic. We will show you the real lives of local people and create unique experiences for your holiday in Korea.
How many people are on the tour?
There will be no more than 4 people in a group. Our goal is to make every customer happy with our tour and give a perfect day in Korea.
I am traveling by myself. Can I still do the tour?
Yes! We have no minimum number of participants. Tours are still conducted even if only one person confirms and shows up on the tour as scheduled.
Is there an age limit?
Our tours are recommended for ages 15 and above (155cm or taller). U18 needs parent guidance.
What kind of bicycle do you provide?
Trek hybrid bicycle – FX 1
Do I need to make a reservation?
Yes. Prior reservation is required. Please send us a booking request by the previous day. During spring and autumn, Booking 2 days in advance is highly recommended.
When and How do I pay?
After you’ve submitted the booking form, we will send you a confirmation e-mail with PAYPAL invoice on your request.
If you want to pay with your credit card, pay the cost through PAYPAL link.
If you want to pay the cost in cash, pay it on a tour day. Korean currency is recommended but other currencies are also acceptable.
I've submitted the booking form but no response. Anything wrong?
There might be booking system delay. a confirmation e-mail is sent to you automatically. Please, wait for a few minutes. If you don`t get it, send us an e-mail, we will set you up with a tour.
What should I do if I need to cancel the tour?
Someone might be on the waiting list, Send us an e-mail in advance. If you have to cancel the tour on the day of the tour, please call us.
What is your cancellation policy like?
We will not charge any fee for canceling, but please do not do that on short notice.
Incase of rain, how do you decide whether or not to run the tour? How can you inform me?
The tour would be canceled if the previous day’s weather forecast says the chance of rain is more than 60%. We will inform you to your contact by email.
What if it’s raining on the day of the tour?
We will contact you by 7am.
What if it starts raining during the tour?
In case of rain, we can lend you raincoats for free.
I am a vegetarian…
No problem! Write that down on the comment when you make a reservation or send us an e-mail.
Is insurance included?
Limited insurance is included. However, riders should have their own personal/travel insurance for coverage in the unlikely case of an accident. Riders are asked to sign a waiver form before the ride.